Our home was built in the 1970s, and a panel upgrade was long overdue. We recently decided to install infrared heating in our patio/recreation room, which would finally require us to upgrade and replace our electrical panel. As with many of the trades, it is becoming more and more difficult to find quality electricians.
My initial thought was to call one of the big shops that handle everything – HVAC, plumbing, and electrical. We arranged for estimates from (2) of these shops to perform the work, and while the estimates were dramatically different – they were both much more expensive than anticipated. While I understand that costs are continuing to increase for all products and services, the larger concern was the lack of follow-up from these folks.
I decided to look for a company that focuses on electrical work, which is when I discovered CT Electrical Services. Charles answered my call and we arranged for a time to go over the project. After I hung up the phone, I realized that I was speaking with CT (Charles Thermidor) – not just an answering service.
Charles arrived at our house and handed me his card, which included the statement “QUALITY SERVICES AT AN AFFORDABLE COST.” I did not focus on this at the time, since it has become commonplace for companies to make such statements, but it’s usually just words. Charles and I spent time walking through our project and confirmed that he was very familiar with the heating product that we selected. He also shared ideas from past experiences which would help ensure that the application would meet our needs. No surprise, but he quickly understood why we were planning to upgrade the panel and explained some of the options available.
Charles provided a detailed estimate for the work, and it was much more consistent with what we expected. While cost is important, trust was the deciding factor that pushed us to go with CT Electrical Services. We immediately connected with Charles when he arrived. He was focused on our needs, confident in his ability, and offered valuable suggestions based on his experience. While the larger shops can complete the work, I did not feel confident that we would receive the personal attention to detail that we received from CT Services. As you can guess, we elected to move ahead with Charles and his team. We now have a much-needed panel upgrade and an enjoyable space that can now be utilized year-round.
Experience and effort are shown in the results of the quality work performed by Charles’ team, but it’s the passion and enjoyment of the trade that enables CT Electrical Services to rise above the other service providers.
Lastly, Charles’ words do matter, and he is driven to provide “QUALITY SERVICE AT AN AFFORDABLE COST.” We strongly recommend CT Electrical Services for your electrical needs.
Response from the owner:Brian, first and foremost thank you for trusting us with this very important project. My team and I enjoyed working with you guys on completing this project for you guys. I'm looking forward to working with you guys again in the future if you ever need any electrical services.